Manufacturer Courtesy Vehicle Insurance
Customer Satisfaction Services That Make a Lasting Difference
Allowing customers access to a courtesy vehicle while their permanent one is out of commission is a small way to make a difference that reverberates positively across a number of dealer and original manufacturer goals.
Is a courtesy vehicle program right for you?
The issue is, providing customers with a vehicle for which they may not have adequate insurance can create a number of headaches for dealers and manufacturers. PDP Group will gladly step in, transferring exposure from the dealer’s garage policy, sorting through insurance issues, and making sure the dealer and the OEM are both properly protected in the event of a loss.
We are constantly reviewing the changes in the automotive industry, legislation environment, rental car industry, and technology world to make our product state of the art.
Dealer Benefits
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Increase customer satisfaction
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Increase profit from service retention
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Increase chance of word-of-mouth marketing
OEM Benefits
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Keep customers in the vehicle make they are loyal to
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Expose customers to new options from same OEM
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Increase part sales for the vehicle being repaired, as marketing generic parts at local shop are avoided